Exchange & Returns
Return and Exchange Policy
1. Eligibility for ReturnWe accept returns or exchanges under the following conditions:
- The product is unused and in its original condition.
- The product is returned within 7 days of delivery.
- The product includes its original packaging, tags, and invoice.
2. Non-Returnable ItemsThe following items are not eligible for return:- Products marked as "Final Sale" or "Non-Returnable."
- Products damaged due to misuse or mishandling.
- Custom or personalized orders.
3. Return Process- Step 1: Contact us at nikwisha@gmail.com or [+91-9558967196] with your order details.
- Step 2: Our team will review your request and provide further instructions.
- Step 3: Ship the product back to us using a reliable courier service. Return shipping charges are borne by the customer unless the return is due to a defect or incorrect product sent by us.
4. Exchange Policy- Exchanges are subject to product availability.
- If the requested product is unavailable, you may choose an alternative or request a refund.
5. Refund Policy- Refunds will be initiated after we receive and inspect the returned product.
- Refunds will be processed via the original payment method and may take 7–10 business days to reflect in your account.
6. Damaged or Defective Products- If you receive a damaged or defective product, please notify us within 48 hours of delivery.
- We will arrange for a replacement or a full refund after verifying the issue.
Contact Us For any queries related to shipping, returns, or exchanges, please contact us:- Email: nikwisha@gmail.com
- Phone: 9558967196
Thank you for shopping with Nikwisha.com We are committed to providing the best experience for our valued customers.